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Machine Learning at Atlassian

Posted Apr 12, 2021 | Views 722
# ML in Production
# Machine Learning
# Atlassian
# Atlassian.com
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Geoff Sims
Principle Data Scientist @ Atlassian

Geoff is a Principal Data Scientist at Atlassian, the software company behind Jira, Confluence & Trello. He works with the product teams and focuses on delivering smarter in-product experiences and recommendations to our millions of active users by using machine learning at scale. Prior to this, he was in the Customer Support & Success division, leveraging a range of NLP techniques to automate and scale the support function.

Prior to Atlassian, Geoff has applied data science methodologies across the retail, banking, media, and renewable energy industries. He began his foray into data science as a research astrophysicist, where he studied astronomy from the coldest & driest location on Earth: Antarctica.

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Demetrios Brinkmann
Chief Happiness Engineer @ MLOps Community

At the moment Demetrios is immersing himself in Machine Learning by interviewing experts from around the world in the weekly MLOps.community meetups. Demetrios is constantly learning and engaging in new activities to get uncomfortable and learn from his mistakes. He tries to bring creativity into every aspect of his life, whether that be analyzing the best paths forward, overcoming obstacles, or building lego houses with his daughter.

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Vishnu Rachakonda
Data Scientist @ Firsthand

Vishnu Rachakonda is the operations lead for the MLOps Community and co-hosts the MLOps Coffee Sessions podcast. He is a machine learning engineer at Tesseract Health, a 4Catalyzer company focused on retinal imaging. In this role, he builds machine learning models for clinical workflow augmentation and diagnostics in on-device and cloud use cases. Since studying bioengineering at Penn, Vishnu has been actively working in the fields of computational biomedicine and MLOps. In his spare time, Vishnu enjoys suspending all logic to watch Indian action movies, playing chess, and writing.

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SUMMARY

Many, if not all of you, will have had experience with the famous Atlassian toolkit: JIRA, Confluence, etc. We had the pleasure of talking to the man baking machine learning into all those powerful products, Geoff Sims! Geoff is a principal data scientist who has spent the past 5 years standing up the machine learning efforts at Atlassian. Our favorite parts of the conversation focused on the organizational challenges that Atlassian had as a company is trying to adopt ML in their product, as well as how the company uses the same ML products it develops. As one of the world's most visible software companies, Atlassian's vast data and deep product suite pose an interesting MLOps challenge, and we're grateful to Geoff for taking us behind the curtain.

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